How does it work?
It is simple, Firstly add your chosen box to the basket and check out as normal. You will receive a confirmation email. You will be charged straight away for your first box, billing is around the 1st of every month after that. You will receive your box the following month.
Where do you ship to?
We are currently only shipping to the UK. However, we would really like to add more countries to our shipping list in the future.
Can I cancel when I like?
You can cancel your subscription at any time unless you have signed by for the Supersaver subscription then you have committed to two months of payments via direct debit. Or if you have signed up to the three-month subscriptions then you can cancel anytime after this period.
Are the fragrances genuine?
Yes, all fragrances we purchase are genuine and only from registered retailers.
Can I choose my fragrances?
No sorry, the whole point of our box is to be surprised by a new scent that you may have seen before and not been able to smell or a fragrance that you have never heard of, thought of or considered. We want you to keep an open mind with us. We are about experiencing a range of fragrances, finding the ones you like and don't like, exploring the theme we have chosen for that month.
Some niche, cheaper and high street fragrances have been crafted by some of the same people that have created the most famous fragrances. Tom Ford himself used to work for Gucci. The same person that designed the likes of Prada fragrances also created H&M fragrances! Now, why do we not celebrate the creator and designer of fragrances we like the same way we do for an author or singer we like.
If I do not like the fragrance can I send it back?
The whole point is to build your collection and your experiences, if you really hate a fragrance we have sent you, you could give it as a gift to a friend or take it as a learning experience.
My box did not turn up what do I do?/ My box leaked.
It is ok It happens from time to time. Pop us an email and we can either help you location your box via tracking or send you out another.